Just updated my Firefox from 3.0.12 to 3.5.1 version. Initially things seem to be smooth but soon I realized that Google Toolbar is not working. You press any button on the toolbar and nothing happened. It only displays a tiny callout icon on the screen at the mouse pointer position and it disappeared as you move mouse. I tried to click this icon but nothing happened.
Then I googled about the issue. There were many posts on the Mozilla support site but nobody has mentioned any fix. Then I got one link of Google’s support site. In the forum, somebody suggested to uninstall and re-install the toolbar. I did exactly and it worked. And the good thing is that I retained my custom settings of buttons. Seems that Google stores these settings on it’s servers.
So here are the steps to uninstall and reinstall the Google Toolbar:
- Open Add-ons dialog window of Mozilla Firefox. From the menu bar click on the Tools and select Add-ons. This will open Add-ons window.
- Click on the Extensions tab. ( )
- Choose Google Toolbar for Firefox. You may need to scroll down the window.
- When you select the Google Toolbar, its row expands and shows you three buttons. Click on uninstall. This will uninstall the Google toolbar and then prompt you to restart the Firefox.
- Restart your browser. Click on the restart link on the Add-ons window. You can also close the window and then close your browser.
- When your browser is opened (or you may need to open Firefox again if closed manually), make sure that Google toolbar is not there.
- Open the Add-ons window again (see Step 1).
- Click on the Get Add-ons button. ( )
- In the search box type “Google Toolbar” and hit Enter.
- It will show you many search results. Select Google Toolbar from the search results. You me need to scroll down the window.
Click in the Google Toolbar row. The row will expend and provide you a button “Add to Firefox”. This button is usually at the extreme right on the window. Sometimes you may have to scroll the window to the right.
- Click on the “Add to Firefox” button.
- When prompted, click on the install.
- Restart Firefox.
And you are done. Your Google Toolbar will now work fine.